We reserve the right to alter the itinerary or substitute sightseeing and hotels as deemed necessary. Any delay and itinerary interruption caused by extreme circumstances such as war, natural disaster, outbreak of disease, strike, and any unforeseen circumstances beyond our control, we are not responsible for any loss incurred.
We are not responsible for any issue caused by airline (flight delayed, flight cancelled, airplane mechanical problems, airport shutdown).
We reserve the right to cancel our tour due to not enough participants and/or safety issue, we will notify you 30 days prior to departure date for changes of departure date or refund paid tour fee.
We are not liable for any damages, losses (including personal injury, death and property loss) or expense incurred by any act or omission of any supplier providing tour services and/or by airlines. Coach, train and ferry suppliers are not responsible for loss of luggage and personal property. You must report any loss or damage immediately at the time of the incident and obtain a written report from local authority for submission to your insurance provider.
Visa: Clients are responsible to check with the respective consulates or visa agency to determine whether any visas are required. If we submit visa on your behalf, you must provide all required documents. If Consulate denies your visa for any reason, visa fee is non-refundable nor transferable. Non-US citizens should check with the respective consulate of the countries to be visited for current entry requirements.
Your passport must have at least 6 months validation from the date returning from your trip. It is clients’ responsibility to ensure he/she travels with appropriate documents. We are not responsible if you were rejected for entry to our destination country. All tour fare is non-refundable and non-transferable.
If you withdraw from any tour activities, (such as meal, sightseeing and hotel lodging), tour fares are not refundable.
To ensure tour’s quality, we authorize our tour leader to expel any person during the touring period whose conduct is not appropriate and affects group’s progress and interests. All tour fare is not refundable and we shall have no obligation to pay compensation or meet any costs or expenses (including but not limited to alternative accommodations and return transportation arrangements clients may incur after clients leave our tour).
Children: All children under 18 must be accompanied by an adult. Minimum age for children is 3. Most hotels do not permit children under 18 to occupy a room without an adult. Accompany adults are responsible for the safety of their children including to provide any necessary safety equipment.
We reserve the right to adjust tour fares 30 days prior to departure date due to tax increase, foreign exchange rate fluctuation.
If your arrival & departure date is not the same as our group, we are not responsible for your pre-and-post tour’s hotel accommodations nor transfer to hotel and/or airport. If you decide to leave tour in the middle of the tour, you are responsible for any airfare and hotel fee incurred.
Guest is responsible for any additional fee incurred if caused by personal reason. This fee must be paid on the spot and cannot be reimbursed when guests return from our tour.
Due to long journey, if you have medical condition to limit your participation in activities, please consult your doctor before registration. If you have medical condition, and you still want to join our tour, you must accompany by your family member. In Europe, motor coach generally does not facilitate with wheelchair, please understand that our tour leader will not be able to assist you due to liability. We reserve the right to not accepting any person whose health condition is not fit to our tours.
There are many citywide conventions, tradeshows held in Europe, if our tour dates fall on those dates, it is extremely difficult to accommodate you in hotel located in the city center area. It is possible that our hotels will be outside of city center. Please also note that room size in Europe is generally smaller than US and Asia. Triple room is not very common, in general, triple room is two beds plus one cot (on request only) or sofa bed or one double bed plus one single bed. We strongly suggest you book two rooms if three people are traveling together.
During the tour, our tour leader will assist you if you wish to do some shopping. After completing your purchase, if you have any issue about price, the quality of the products, tour leader is not responsible for taking care the whole processes on your behalf, you are the sole person who needs to take care this issue. Please be familiarized with U.S. government’s customs regulations when returning to U.S. We are not responsible for any problems incurred.