Cancellation deadline & penalty will apply: 120 days prior to departure date: USD100 per person. 119 days to 60 days prior to departure: USD200 per person. 59 days to 30 days prior to departure: USD300 per person. 29 days to 15 days prior to departure: USD500 per person. 14 days to 3 days prior to departure: USD1000 per person. 2 days to departure day and on the departure date: 100% of tour fare. All credit card transactions will have a 3.5% credit card processing fee.
Cancellations are subject to written notice, such as postal mail, e-mail, or fax. Verbal cancellation is not accepted. Deposit of $300-$600 will automatically be forfeited.
1. Europa Holidays US will not be responsible for cancellation fees and / or processing fees that may be caused by traveller's admendment prior to the travel date to their tickets of the following but not limited to tour, airfare, boat fare, train fare.
Written notice 30 days before departure, cancellation fee $300(New Zealand & Australia tours' cancellation fee $600); 30-16 days before departure, cancellation fee $500; 15-2 days before departure, cancellation fee $1,000; one day before departure, cancellation fee 50% of total tour price; On departure date and or after departure date, cancellation fee 100% of total tour price. (All above have not included any issued air ticket penalty subject to the regulation of airline, basically all issued and consolidated ticket should be non-refundable, non-changeable and non-transferable)
2. Airfare tickets are non-refundable, however most airlines will offer a credit towards your next airfare ticket with a one-year expiration period.
3. In the event that a double occupancy room is booked and one traveller cancels, it is the responsibility of the remanding traveller to cover the full cost of the double occupancy room.